Booking Products

Booking products are ideal for businesses that take reservations, appointments, or rentals, such as hotels, tours, spas, and more. This guide walks you through how to create a Booking Product and explains the different booking types available.

Creating a Booking Product

• Go to Admin > Products > Create Product
• Change the Type to "Booking"

This unlocks additional booking-specific settings explained below.

Choosing the Right Booking Type

Once you've selected "Booking" as the product type, you'll see a Booking Card in the product settings. This is where you choose your Booking Type.

There are four types:

1 . Date

• What customers choose: A single date

• Ideal for: Tours, workshops, or single-day events

• What they'll see: A calendar to select the event date

• Example use case: A city walking tour on August 14

  

2 . Date & Time

• What customers choose: A specific date and time slot

• Ideal for: Appointments at restaurants, spas, clinics, or service providers

• Optional settings:

  • Set the appointment duration
  • Configure opening hours under Admin > Settings > General

• Upcoming feature: Duration will help prevent overlapping bookings through conflict detection (upcoming feature)

• What they'll see: A date and time selector, based on your availability

• Example use case: A 60-minute massage appointment at 3 PM on August 14

  

3 . Stay

• What customers choose: A check-in and check-out date (minimum: 1 night)

• Ideal for: Hotels, homestays, and vacation rentals

• Pricing logic:

  • Total = Price per night × Number of nights

• What they'll see: Date pickers for check-in and check-out

• Example use case: A 3-night stay from Oct 10 to Oct 13 in a guesthouse at $100/night = $300

  

4 . Rental

• What customers choose: A start and end time (or date)

• Ideal for: Renting vehicles, equipment, or spaces (e.g., cars, motorbikes, meeting rooms)

• You can configure:

  • Pricing per hour (e.g., meeting room)
  • Pricing per day (e.g., car rental)
  • Your opening hours under Admin > Settings > General

• Pricing logic:

  • Total = Price per unit (hour/day) × Duration, rounded up

• What they'll see: Start and end date/time pickers

• Example use case: Renting a motorbike from 2 PM–5 PM at $10/hour = $30

  

Summary

What happens if a customer creates a Booking Order?

• Their chosen plan appears on the invoice and in the WhatsApp Order message.
• You can view all booking order details in your Order Dashboard.
• See all bookings in weekly or monthly format so you can plan ahead, prepare for upcoming bookings, and easily spot available time slots. Calendar is view is located in Orders > Calendar.