Take App

How customers place an order

It's worth placing one test order yourself, so you know exactly what your customers see. Open your storefront link — the one you share with customers, e.g. take.app/bali_dining — and order from it.

Placing an order, step by step

  1. From your dashboard, click Open to view your storefront.

    Opening the storefront
  2. Pick an item and click Add to put it in the cart.

    Choosing an item The Add button on a product
  3. Open the Cart and click Checkout.

    The cart The Checkout button
  4. Fill in name, phone number, and email, and check the items.

    Entering a name at checkout Entering a phone number at checkout Entering an email address at checkout
  5. Choose the delivery method, fill in the address, and confirm the location.

    Selecting a delivery method Filling in the delivery address The Next button Confirming the delivery location
  6. Pick the delivery date and time.

    Choosing a delivery date The delivery date picker Choosing a delivery time
  7. Click Place order and pay, select a payment method, and Confirm.

    The Place order and pay button Selecting a payment method Confirming the order
  8. The customer sends the order confirmation to your store's WhatsApp number.

    The order message in WhatsApp

After the order

When customers return, they can view their invoice details.

A customer viewing their invoice

To place an order for a customer yourself — over the phone, say — see Create, edit, or duplicate orders.

More in Orders

Orders

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