Take App
WhatsApp messaging tools

Take App vs Qiscus Shop

Qiscus Shop does what we do: a catalog, a checkout and a payment inside the chat, with orders landing in one dashboard. The difference is who it's sold to. It is an add-on to an enterprise omnichannel plan priced by agents and monthly active users; Take App is sold to the person running the shop.

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Short answer

Qiscus Shop is the better fit for a company that already needs the omnichannel platform underneath it — a support team on 20-plus channels, a helpdesk, a call centre, custom integrations. Take App is the better fit for the shop itself: the same catalog-and-checkout-in-chat, from a free plan to $50 a month, with no agent seats or monthly-active-user meter to budget for.

Why businesses pick Take App

Start free and pay $50 a month — no agent seats, no monthly-active-user meter, no add-on to unlock the shop.

Sign up and be selling the same afternoon, without a demo call or a contract.

Dine-in QR ordering, a POS and delivery slots come in the same plan as the chat ordering.

Feature by feature

The rows are what chat-first businesses ask us about most. Where Qiscus Shop covers something through a paid add-on, or only in some countries, the cell says so instead of a cross.

The monthly billTake AppQiscus Shop
Starts atFree, then $50 / monthIDR 1,500,000 / monthQiscus Shop is an add-on, not a plan: the price above is Omnichannel Chat Startup — 5 agents, 3,000 monthly active users. Grow is Rp3,500,000 a month; extra agents and each 500 extra MAU are Rp250,000.
Free planYesNo
Add-ons you also pay forNone — everything in the table below is includedQiscus Shop itself, plus per-agent and per-MAU charges and Meta's message fees
Commission on ordersNoneNone — Qiscus takes no cut of sales

Qiscus Shop's price gets searched in the local language, usually as “qiscus harga”, “qiscus shop berapa” — and the table above is the answer, checked on the date below.

FeatureTake AppQiscus Shop
Selling in the chat
Order form inside the WhatsApp chatYesYes
Automatic order & payment messagesYesYes
Broadcast to past customersYesYes
Support & delivery updates in the same chatYesYes
Getting paid locally
Local wallets & bank transferYesThrough Midtrans or Xendit
Transfer receipt upload & confirmationYesNo
Cash on deliveryYesDepends on the courier you connect
Card paymentsYesYes
Orders, delivery & counter
Dine-in QR orderingYesNo
Delivery & pickup schedulingYesShipping options rather than pickup slots
Local courier integrationsYesYes
Point of saleYesNo
Online store with custom domainYesA microsite you share into any channel
Cost & getting started
Multiple stores & staff accountsYes5 stores & 5 staffBy agent and MAU allowance, not by store
Live without a developer or agencyYesSales-led setup, with add-ons configured for you

How we compared

Qiscus Shop plan prices and features were checked on August 29, 2026 against the pages linked below. Prices change and vary by country, so confirm with Qiscus Shop before deciding. Take App's own plan details come from our pricing page.

Sources: qiscus.com/id/pricing, qiscus.com/en/qiscus-shop

Built for the market you actually sell in

100+ payment methods and local couriers across 180+ countries — the wallets, bank transfers, and cash on delivery your customers already use, not just cards.

Where Qiscus Shop draws the line

Qiscus is Indonesian and the integrations show it: Midtrans and Xendit behind the checkout, local couriers, order updates pushed back into the chat. Take App covers the same market from the other end — 100+ payment methods across 180+ countries, including transfer with a receipt the customer uploads for you to approve.

Why WhatsApp, and not email

Across Southeast Asia, Latin America, Africa and the Middle East, a customer messages a shop long before they would open an email. Take App puts the order form, the payment reminder, the delivery update and the follow-up in that same thread — so nothing waits on an inbox nobody checks.

Out of the box

What you get on day one

No add-ons to install, no theme to build — every plan starts with the whole ordering flow.

WhatsApp Order

WhatsApp Order

Receive orders and initiate conversations with customers on WhatsApp.

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WhatsApp auto reply

WhatsApp auto reply

Automatically send greeting or away messages on WhatsApp, including your store link so customers can start shopping instantly.

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Send Broadcast Message

Send Broadcast Message

Business

Reach all your customers at once — perfect for promos, new items, or restocks.

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Automated WhatsApp Notifications

Automated WhatsApp Notifications

Business

Send instant order updates via WhatsApp. Keep customers informed without manual effort.

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Local Payment Options

Local Payment Options

Offer transfers, e-wallets, or COD. Make checkout easy for all buyers.

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Order Management Dashboard

Order Management Dashboard

View all orders at a glance—who paid, needs delivery, or pickup—in one simple screen.

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When Qiscus Shop is the better choice

No tool wins everywhere. Choose Qiscus Shop if this sounds like your business.

  • You already need an omnichannel inbox across 20-plus channels for a support team.
  • You want a helpdesk, CRM or call centre from the same vendor.
  • Your monthly active users run into the tens of thousands.
  • You need custom integrations and an account manager behind them.

Compare in your market

Local payment methods and prices differ by country. See how Take App works in yours.

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Common questions

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