Workflows That Run on WhatsApp
Order alerts, confirmations, and reminders — every step of your operation sent automatically over WhatsApp, so your team stops copy-pasting and customers always know where their order stands.
Free plan available. No credit card required.
Your team knows the second an order lands
When a new order comes in, your staff get a WhatsApp notification with the items, total, and pickup or delivery time — and they can confirm or cancel right from the chat. No one has to keep the admin open all day, and it reaches every staff member you add.
Take App
Business account
New order #1043 Order Items: 2x Iced Latte, 1x Butter Croissant Service: Pickup 3:30 PM Total amount: $18.50 Customer: Sarah Tan Change order status below
Confirm
3:02 PMConfirm every order automatically
Order created, paid, updated, or cancelled — customers get a clear WhatsApp update the moment the status changes. No more typing the same replies by hand for every order.
The Daily Grind
Business account
Hi Sarah, Thank you for your purchase from The Daily Grind! Here is your order status: - Order Status: Confirmed - Payment Status: Pending If you have any questions, message us anytime.
View order
3:03 PMPayment successful for order #1043. - Order Status: Confirmed - Payment Status: Paid Thank you, Sarah!
3:05 PMGet paid faster with automatic payment reminders
Unpaid orders get a WhatsApp reminder with a one-tap payment link, and you can set them to cancel if payment isn't made in time — so you collect more without chasing anyone. It's one of the biggest wins you can turn on.
The Daily Grind
Business account
Hi Sarah, The payment for your order #1043 of $18.50 from The Daily Grind is still pending. Order will be cancelled in 30 minutes if payment is not made. Click below to complete the payment and confirm your order.
Pay
9:41 AMKeep customers posted from kitchen to doorstep
Ready, out for delivery, fulfilled — each fulfillment update goes out automatically, straight from your dashboard or your courier integration.
The Daily Grind
Business account
Order #1043 update Fulfillment Status: Ready
9:10 AMOrder #1043 update Fulfillment Status: Out for delivery
9:35 AMOrder #1043 update Fulfillment Status: Fulfilled Thank you for your order!
9:52 AMMore ways to stay in touch — automatically
Every message below sends on its own, triggered by what happens in your store.
Broadcast to every customer
Reach all your customers at once — perfect for promos, new items, or restocks.
Weekend special: buy one, get one free on all pastries this Saturday only.
9:41 AMNever run out unnoticed
Get a heads-up the moment a product runs low, so you can restock before it sells out.
Butter Croissant is running low with only 3 items remaining.
Manage product
9:41 AMSynced to your WhatsApp catalog
Add or update a product in Take App and it's pushed to your WhatsApp catalog — and shared with customers who might like it.
Hi Sarah, we have a new product, Matcha Latte, in stock that you might like. Check it out here.
9:41 AMTurn happy customers into reviews
A few days after an order, invite customers to leave a review — automatically.
Hi Sarah, thank you for your recent order #1043 at The Daily Grind. We hope you're satisfied with your purchase. Please leave us a review — it would be very helpful.
Leave review
9:41 AMBring customers back
A few weeks after an order, nudge customers to reorder their favorites.
Hi Sarah, it's been a while since your last order at The Daily Grind. Ready to order again?
Order again
9:41 AMCelebrate with a birthday message
Send an automatic birthday greeting that brings customers back to your store.
Happy birthday, Sarah! Wishing you a wonderful day from all of us at The Daily Grind. Visit our store and treat yourself to something special from our collection.
9:41 AMBuild your own custom workflows
Beyond the defaults, you can compose your own workflows in a simple builder — pick what starts it, add conditions and a delay, then choose the message to send.
- Trigger — start from a new order, a status change, or a time delay
- Conditions — only run when it matters, like VIP customers or a delivery method
- Action — send a WhatsApp message from any template, to customers or staff
Trigger
When something happens
Conditions
Only run when these match
Action
Action is performed
Template
Start Free, Upgrade as You Grow
Risk free — you can cancel any time.
Basic
Includes
- 50 orders per month
- 20 images per month
- No commissions
- Accept local payments
Business
Most popularEverything in Basic, plus
- Unlimited orders
- Unlimited images
- Card payments (Stripe and more)
- WhatsApp automation & broadcast
- Custom domain
- Take App logo removal
- Multiple stores and staff
- And more…
Enterprise
Everything in Business, plus
- Custom solution built around your workflow
- Dedicated account manager
- Custom plans and pricing