You can choose to pass payment processing fees to your customers by adding a percentage-based fee, a fixed fee, or both. This is available for automatic payment methods only (e.g., Stripe, Paystack).
How to Add a Payment Processing Fee
- Go to Settings > Payments
- Select the payment gateway you want to apply the fees
- You’ll see an option to add a percentage-based fee (e.g., 4%) and a fixed fee (e.g., $1)
- For example, if Stripe charges you 3.4% + $0.50 per transaction, you may choose to charge your customers 4% + $1 to cover these costs.
<img src="https://cdn.take.app/help/PCLsGe3qYrkMAVRA.png" alt="Payment Processing Fee" width="1166" height="618" class="prose-wide" loading="lazy">
<img src="https://cdn.take.app/help/zbtpeGhAlK6tr3an.png" alt="Payment Processing Fee" width="1163" height="610" class="prose-wide" loading="lazy">
4. Click Save to apply the processing fee to all future orders. The customer’s total at checkout will now include the additional fee.
Reviewing the Changes
- Navigate to 'Orders' and select an unpaid order.
2. Go to the payment link. You’ll see the original price with the added **4% + $1** processing fee included in the total.
3. Click **Pay** to view the full cost with the transaction fee applied.
