Your store has two separate email addresses:
- the store email, which workflow emails are sent from
- the store owner email, which the owner logs in with
Change the store email
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Go to Admin > Settings
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In Store Detail, navigate to the "Profile" section and find the store email field. Add or modify the email address, then click
Save.
Change the store owner email
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Go to Admin
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Navigate to Settings > Staff
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Select the Store Owner
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Click Change, next to the email.
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Enter the new email address and click "Change email"
Only store owners can change their email
- The Change Email option is only available for the Store Owner account.
- Admins and Staff members cannot update their email addresses directly.
Multi-organization behaviour
Email changes only apply to the current organization. If a user belongs to multiple organizations, changing the email in one organization will not update the email used in the others.
Security notification
After the email address is successfully changed, a notification email is sent to the previous email address associated with the store owner account. This is sent for security purposes — if you did not make the change, contact Take App support immediately.
Update a staff member's email
Staff and Admins can't change their own email address. To change one:
- Delete the existing Staff account
- Re-invite the Staff member using the new email address