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WhatsApp Customer Review, Product Reviews and Platform APIs

Nov 1, 2024

Product Reviews

Product pages now display review ratings, helping customers make better purchasing decisions. Clicking a review shows all store reviews for now, and future updates will bring product-specific reviews. Premium Plan is reqruied. Learn more

Request Customer Review with WhatsApp

Customers can now leave a review directly through WhatsApp. This makes it easier for them to share feedback without needing to leave the app, encouraging more reviews for merchants. To enable this workflow, go to Admin > Settings > Workflows and create review request workflow. Business Plan required. Learn more

Buy Now button

We added "Buy now" button in the product page so customers can quickly go to checkout page to complete the order.

Platform API

High-volume merchants can now update their inventory automatically using our new Inventory API. This API enables inventory updates for hundreds of items every hour, making stock management more efficient. Upcoming plans include APIs for Orders and Products. Learn more

Membeship reward requires Business plan

Starting November 7, Membership Rewards will be available only on the Business Plan. Existing Premium Plan users can continue using Membership Rewards without any interruptions, but please note that you will no longer be able to adjust the reward rate directly in the admin dashboard. To adjust reward rates, please do so before this date, or reach out to support for manual updates afterward.

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