Bulk Upload Missing Characters

CSV's imported into TakeApp need to be in the UTF-8 Format.

If you just uploaded a CSV, and find that there are missing characters, follow the instructions below:

UTF-8 Encoding in Microsoft Excel (Windows)

1. Open your CSV file in Microsoft Excel.
2. Click File in the top-left corner of your screen.
3. Select Save as...
4. Click the drop-down menu next to File format.
5. Select CSV UTF-8 (Comma delimited) (.csv) from the drop-down menu.
6. Click Save. Your new CSV file is now encoded using the UTF-8 format and is ready to be imported into TakeApp.

UTF-8 Encoding in Numbers (macOS)

1. 1Open your CSV file in Numbers.
2. Click File in the top-left corner of your screen.
3. Select Export to... -> CSV...
4. Click Advanced options.
5. Click the drop-down menu next to Text Encoding.
6. Select Unicode (UTF-8).
7. Click Next
8. Choose a name and location for your new file and click Save. Your new CSV file is now encoded using the UTF-8 format and is ready to be imported into TakeApp.