Field Service Management on WhatsApp
Stop ringing your technicians to ask "are you done yet?" We build you one board that shows who's on the way, who's on site and who's about to finish — so you assign the next job in a tap and the customer hears it before they call you.
Built on Take App, which already runs orders, invoices and payments on WhatsApp for 300,000+ businesses. The dispatch part we build around how your team works — no install, no training day.
Your Day Runs on Phone Calls
Ten to twenty technicians is the size where the schedule lives in your head, and the only way to refresh it is to call someone.
"Are you done yet?"
You call each technician to find out where they are, because the last thing you know about the job is the message they sent this morning.
The urgent job nobody can take
A restaurant's freezer dies. You don't know who's closest or who's finishing, so the job waits for someone to ring you back.
"What time is he coming?"
The customer calls you, you call the technician, then you call the customer back. Three calls to answer one question.
Gaps you only see at 6 PM
Two technicians sat idle for an hour while a same-day request went to next week. You find out when the day is already over.
One Board, From Request to Paid
Requests come in on WhatsApp, work goes out on WhatsApp. The board in the middle is the part you don't have today.
Every Request Becomes a Job
The address, the units and the time window get captured once, in the chat you're already having. No re-typing the day's work into a spreadsheet each morning.
See Who's Free Before You Promise a Time
Your technicians mark themselves on the way, on site, or wrapping up from their phone. You give the next job to whoever can actually take it, and it lands on their WhatsApp with the address and the notes.
The Customer Hears It From You First
Assigned, on the way, done — each step messages the customer automatically, with the invoice and a payment link at the end. The "what time?" calls stop coming.
Built for Teams Who Bill by the Visit
If your work happens at someone else's address and your day falls apart when a technician goes quiet, this is for you.
Aircon & HVAC servicing
Repairs, gas top-ups and maintenance rounds across dozens of units a day.
Refrigeration & kitchen equipment
Restaurants and shops that need someone within the hour before stock spoils.
Plumbing & electrical
Callouts mixed with scheduled work, where one long job breaks the rest of the day.
Cleaning & pest control crews
Recurring rounds plus same-day requests, run by crews rather than one person.
Home nursing & care visits
Three or four homes per nurse per day, where families want to know when someone is coming.
Fire safety, security & lifts
Scheduled inspections interrupted by breakdowns that have to be answered now.
We Build It Around Your Team
You don't get a blank product to figure out. We map how you dispatch today and build that, on top of what Take App already does.
Tell us how you dispatch today
A short chat on WhatsApp or a call. Your trade, how many technicians, and how jobs reach them now.
We design and build your flow
Your services, your technicians, your statuses — plus whatever your work needs that a standard tool doesn't have. Nothing to install; your team works from WhatsApp and a link on their phone.
You run real jobs, we keep tuning it
Keep your current way of working alongside it at first. We watch what gets in the way and change it with you, rather than handing over a manual.
Custom builds sit on our Enterprise plan and are quoted around your scope, not per feature. The first conversation costs nothing — if we don't think we can help yet, we'll say so.
Tell Us How You Dispatch Today
Two ways to reach us, both landing with the person who'd build it. Say what you do, how many technicians you run and which country you're in — that's enough for us to show you something useful.
The quickest way — the message is already written, just fill in the blanks.
youmin@trytakeapp.com
We usually reply the same day.
Questions Service Teams Ask
Show Us Your Dispatch Problem
One message with your trade, your team size and your country. We'll tell you what we'd build, and what you don't need.
Curious what else we build on Take App? See what people build