Take App

Customer group orders

Customers can host a group order on one shared cart — like Grab Food group order. Guests add their own picks; the host pays once to one address. Guest items show on the order as For: Name (+65 …) so you know who ordered what and can reach them.

What you see as a merchant

On the cart, order detail, receipt, and WhatsApp order message, each guest's items appear as an ordinary line option labelled For: Sam (+65 9123 4567) (name plus their number in international format). Treat it like any other item option when preparing the order.

How a host starts a group order

  1. Open the cart drawer and tap Start a group order
  2. Optionally name the order (placeholder "Friday lunch") and tap Create link
  3. Copy the shareable URL or tap Share on WhatsApp
  4. A storefront banner shows You're hosting · {title}. It replaces your announcement or promo banner while the group is live; a store-closed notice still shows alongside if checkout is closed
  5. Tap the info button on the banner to reopen the invite. In the cart, use the refresh button to pull in new guest items
  6. Check out when ready — the group stays open if they back out of the form; placing the order ends it. Or tap End group order on the banner and confirm if they want to stop adds earlier

How a guest joins

  1. Open the invite link and shop into their own cart
  2. Tap Add to group order, enter their name and WhatsApp number — their items move into the host cart labelled For: {name} (+…)
  3. They can Tell the group on WhatsApp, tap Done, or Leave group order from the banner

Things to know (v1)

  • While a group is live, the group banner replaces the store's announcement or promo banner. Operational notices (for example when checkout is closed) still show with it.
  • Ending from the banner asks the host to confirm. Guests leave without a confirm.
  • Merged carts cap at 60 items.
  • New English strings only until the next translation run.

For the regular single-customer checkout flow, see How customers place an order.

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