Your account is you — the person who logs in to Take App. It holds your own name, WhatsApp number and timezone. You have one account, even if you work in several stores or organisations.
Your account is not the same as your membership in a store. Your membership is your role (Admin, Staff or Viewer) and which stores you can open. The store owner sets that under Settings > Staff. See Invite staff and viewers.
Your account is also separate from your store's details. The WhatsApp number and email your customers see belong to the store. See Changing store phone number and Store email.
Open your account profile
- Log in to Take App admin from take.app.
- Click your account icon at the top right, or open the store menu, and choose My account.
- Change what you need in the Account profile card and click Save.
What you can change
| Field | What it's for |
|---|---|
| Name | How you appear to the rest of your team, including in the Staff list. |
| WhatsApp number | Your own number. Staff order alerts are sent here. See Order notifications to staff. |
| Timezone | Your own timezone. Store opening and delivery hours use the organisation's timezone instead. See Change timezone. |
| Shown, but can't be changed here. See Store owner email (login email). |
Where your changes show up
- The Staff list. The name and number in each Staff row come from that person's account. Change yours, refresh Settings > Staff, and the new details are there.
- Every store you belong to. Your account is shared by all your stores and organisations, so you only change it once.
- New stores. Creating another store doesn't replace the number on your account. The number you type during setup is only saved if your account has no number yet.
Connected accounts
If you've linked a Telegram, WhatsApp or Slack account to Take App, it's listed under Connected accounts. Click Disconnect to unlink it. Nothing is listed until you link one.
Sign out of all devices
Lost a phone, or logged in on a shared computer? Under Devices, click Sign out of all devices. You're signed out everywhere, including the device you're using, and need to log in again.
Good to know
- Only you can change your number. An Admin opening your row in Settings > Staff can correct your name, but sees your number without being able to edit it. If a team member's number is wrong, ask them to log in and change it. If they can't log in, contact Take App support.
- Partners are separate. Partners — drivers, suppliers and other outside helpers on the Partners tab next to Staff — don't log in with an account. Their numbers aren't linked to anyone's profile, so changing your profile doesn't change them.
- Use the web admin. The mobile app can't edit your profile. On a phone, open take.app in your browser instead.