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How to Successfully Run a Business During the COVID-19 Pandemic

Customer interview

·

7 oct 2024

Taeyeon
Designer of Take App


Meet Desmond, the creative mind behind Suguru Home Dining in Singapore. This unique dining spot specializes in high-quality Japanese dishes, especially fresh raw fish imported from Japan. Desmond, a former HR professional, began his culinary journey during the COVID-19 lockdown. He transitioned from a home-based business to a successful restaurant, thanks in part to the support of Take App.


Finding Take App

Desmond discovered Take App on a Facebook group, Hawkers United. Before using Take App, he managed orders manually via WhatsApp, which was time-consuming and error-prone. Take App transformed this process, making it quicker and more efficient.

The Benefits of Using Take App

For Suguru Home Dining, Take App has been a significant time-saver, reducing the order process from hours to minutes. This efficiency allows Desmond and his team to focus more on cooking and less on administrative tasks. The platform also minimizes errors in orders and payments.

Personal Connection with Customers

Desmond values the personal relationships he builds with his customers. Take App helps maintain these connections, which are crucial for a business that offers high-end products. This personal touch leads to better customer retention and satisfaction.


Suguru Home Dining’s Growth

Starting as a small home-based operation, Suguru Home Dining now includes a physical restaurant location. This growth demonstrates the power of combining a great product with the right business tools.

Advice to Entrepreneurs

Desmond advises new entrepreneurs to consider using Take App. He highlights its ease of use, affordability, and effectiveness, making it an excellent tool for those starting in the online marketplace.

Visit Suguru Home Dining

For an exceptional Japanese culinary experience, visit Suguru Home Dining at https://take.app/suguru. Whether it's a special occasion or a craving for Japanese cuisine, Suguru Home Dining promises a memorable meal.


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