Customer interview
Don Pastel: Where Peru Meets Cuba in Every Bite

Camila
17 Feb 2025
Ariel, the passionate founder of Don Pastel, has created a sweet fusion of Peruvian and Cuban flavors, bringing his innovative pastry business to life. Specializing in desserts and pastries that blend Cuba’s rich traditions with Peru’s exotic fruits, Don Pastel offers treats that are as unique as they are delicious. Each bite tells a story of resilience, cultural fusion, and a deep love for authentic flavors.

A Business Rooted in History and Flavor
Ariel’s journey began 17 years ago when he emigrated from Cuba to Peru. Back in Cuba, he had to make sweets in secret due to the government’s restrictions on private businesses. Upon arriving in Peru, he discovered a country full with vibrant flavors and exotic fruits. Inspired by this new world of ingredients, he combined his Cuban heritage with Peruvian influences, creating desserts that are both nostalgic and innovative.
The Choice of Take App: Simplicity and Efficiency
Managing an online store was initially a challenge for Don Pastel. Before discovering Take App, Ariel struggled with the technical difficulties and unexpected costs of running a WordPress store. Switching to Take App transformed the business—making management simpler and more accessible. The platform’s rapid improvements, including integrations with popular regional payment methods like Mercado Pago, have significantly streamlined transactions, allowing Ariel to focus on what matters most: delivering high-quality products to customers.

Strengthening Customer Relationships
Ariel mentions that in Latin America, many consumers prefer to place orders via WhatsApp rather than navigating a traditional website. Take App enabled Don Pastel to implement a digital catalog that enhances the customer experience, simplifying communication and minimizing order errors. The ability to send orders via WhatsApp has not only increased sales but also fostered greater customer trust, making interactions feel more direct and personal.
Reliable and Human Support
One of the aspects most valued by Don Pastel is Take App's support. The platform not only offers an intuitive solution, but also has a fast and human service team. Ariel mentions that Take App’s constant communication about new features and the possibility for users to participate with suggestions to improve the service have been key elements in his satisfaction with the platform.
Organization and Growth with Take App
The impact of Take App at Don Pastel has been highly positive. The platform has made it possible to organize online sales like never before, optimizing the digital presence of the business and improving communication with customers. Thanks to automatic order notifications and options to customize the store with designs and discounts, managing the business has become more efficient and attractive to customers.
Advice for New Entrepreneurs
Don Pastel's experience shows that choosing the right tools can be a determining factor in the success of a business. For those who are just starting out, Ariel’s recommendation is clear: adopt platforms that facilitate management and optimize customer relations. Take App has been a fundamental piece in the growth of Don Pastel, providing an intuitive and effective solution for digital commerce.

Looking to the Future
With a clear vision and the support of innovative digital tools, Don Pastel continues to grow and win over new customers. By blending tradition with creativity, Ariel has built a brand that stands out in the world of fusion pastries. Every sweet is more than just a dessert—it’s a piece of passion, and cultural heritage.
To explore Don Pastel’s delicious offerings, visit their online store today.